#Teamviewer app for mac how to#
How to grant access to TeamViewer on your Mac ? Note: TeamViewer is not able to grant this access by itself, nor can the access be granted remotely through a TeamViewer connection from another computer.
Please find the different how-to guides for the setup on Mojave and Catalina below. These additional permissions must be granted locally on the Mac and some of them require admin rights. Without this access, TeamViewer users connecting to macOS 10.14 or higher will only be able to view the screen but not control it with their mouse or keyboard.Īnd TeamViewer users connecting to macOS 10.15 or higher will additionally only be able to view the desktop background and the TeamViewer app, but not any other applications at all. Please Navigate to Screen Recording and Accessibility and follow the steps above to add TeamViewer into the Allow list for each of them.Īfter all are properly done, you can restart the TeamViewer, and give our tech support your TeamViewer ID and password to start the remote assistance.Apple has introduced a security mechanism with macOS 10.14 (Mojave), which requires special access to be granted to remote control applications like TeamViewer.Īnd macOS 10.15 (Catalina) has strengthened the security and privacy even further and requires additional permissions to be given to TeamViewer in order to control your Mac. You will get the same page as explained above to add TeamViewer for Screen Recording and Accessibility permission. Go to System Preferences => Security & Privacy => PrivacyĢ. When this happens, you can grant the access from the steps below:ġ. If you are using an older version of TeamViewer, or you previously clicked the Deny button on that page, you might not be able to get the Review System Access page when you launch TeamViewer. How to Do if You Cannot Get the Review System Access Page? The yellow triangle icon in the upper-left area of the TeamViewer window is shown until you have allowed the system access for TeamViewer: Note: If the system does not allow you to do that, please click the Lock icon to make the changes available. Check if TeamViewer is in the panel, if yes, put a check next to it to enable it. Next select TeamViewer, and click Open to add it to the list.ģ. Click the small + button as showing in the screen shot below. You will be prompted the system Privacy page. Click Request Access for Screen Recording and Accessibility.Ģ. You can follow the steps below to get the permission:ġ. To ensure a proper remote session, Screen Recording and Accessibility permission are required at minimum. You can also re-open this page by clicking Help => Check System Access after loading TeamViewer.īy default, all permissions are set to Denied.
When launching TeamViewer for the first time on the Mac, you might be prompted with a Review System Access page. During the installation process you may be prompted with the following dialog:ġ. Click the Apple symbol in your OS X menu bar and open System Preferences.ģ. From the Security & Privacy panel open the General tab and select Accessibility, next click the Lock icon to input the system password:Ĥ. Choose to allow apps downloaded from App Store and identified developers.ĥ.